Services

Technology has become ubiquitous, integrated into every aspect of your business.

You need a space to work, play and collaborate without restraint, and a reliable, supported and secure place to do it.

We’ve got you covered, from sending out an email to building out a complex office networking environment.

 

PLAN

We are your strategic partners, not just tech support.

We plan, design and execute with you to achieve initiatives from imagination to implementation.

 

MANAGE

Managed IT

For a flat monthly fee, our managed service program ensures your entire IT environment is supported, secure, and always up to date. We provide 24 x 7 health monitoring, maintenance, and management for all your devices, servers, and applications.

Our holistic approach ensures everything is in its right place harmoniously performing the role it was intended to do. We understand what is mission critical, which is why Metazen keeps you running so you can serve your customers.

Network Infrastructure

We offer a fully managed turnkey network solution that includes all equipment, firewalls, switches, wireless access points provided for a predictable monthly fee. When the equipment becomes obsolete, we replace it for you. We can also manage your existing network if you are happy with your existing equipment.

Proactive Maintenance

Tech support should not only be responding to emergencies and putting out fires. We monitor your environment for issues proactively so they can be addressed quickly before they impact you.

 

SECURE

Nobody wants to end up in the news because their systems were breached. No system can ever be 100% secure, and don’t believe someone that says otherwise. That’s why Metazen provides modern cyber security solutions to help protect your business.

  • Monitoring your IT environment for new security risks and vulnerabilities.

  • Implementing and enforcing company-wide security controls and policies on all devices.

  • Reviewing contracts and assessing IT risk for security obligations to ensure compliance

  • Ongoing reporting and auditing of workstation security compliance and access controls

  • Fully managed secure firewall and anti malware solutions

  • Email security and reputation protection

 

SUPPORT

These days, people expect technology to ‘just work’ seamlessly - our goal is to maintain that continuity across all professional working environments. Issues and problems don’t take weekends or vacation days, which is why our support is available 24 x 7 x 365.

  • Dedicated on-call remote and onsite support for your staff and office

  • Managed employee onboarding and offboarding

  • Custom tailored documentation and training

  • Emergency same day rush onsite services and disaster response